Privacy Policy

Last updated: May 15, 2026

1. Overview

This Privacy Policy describes how VidSpring (“we,” “us,” or “our”) handles personal information when you use our website and services. We aim to be transparent about what we collect and why.

2. Information We Collect

2.1 Information You Give Us

  • Account details: Name, email, and authentication data when you register (including via Google sign-in)
  • Billing data: Payment and subscription information handled by our payment processor
  • Workspace content: Messages, prompts, and files you submit through the Service

2.2 Information Collected Automatically

  • Usage information: Features used, session activity, and general interaction patterns
  • Device and network data: Browser type, IP address, operating system, and device identifiers
  • Cookies and similar tech: Small files that help the Service function and remember preferences

3. How We Use Information

We process personal data to:

  • Operate, secure, and improve VidSpring
  • Bill subscriptions and manage accounts
  • Provision and maintain your creative workspace
  • Send transactional and administrative communications
  • Develop new capabilities and fix issues
  • Detect fraud, abuse, and security incidents
  • Meet legal and regulatory obligations

4. When We Share Information

We do not sell your personal information. We may disclose data to:

  • Vendors: Hosting, analytics, payment, and support providers under contract
  • Legal requests: When required by law, court order, or governmental authority
  • Business events: In connection with a merger, acquisition, or asset sale, subject to appropriate safeguards

5. Security Measures

We use technical and organizational controls such as encryption in transit and at rest, access restrictions, authentication requirements, and periodic security reviews. No method of transmission over the Internet is fully secure.

6. Your Choices and Rights

Depending on your location, you may have the right to access, correct, delete, export, or restrict processing of your personal data, and to opt out of marketing emails. To make a request, contact [email protected].

7. Retention

We keep personal data only as long as needed to provide the Service and meet legal requirements. After account deletion, we typically delete or anonymize data within 30 days unless retention is legally required.

8. Third-Party Platforms

If you connect external services, their policies apply to data they process, including:

  • Telegram for bot or messaging integrations
  • OpenAI, Anthropic, and similar providers for model API calls
  • Google when you use Google-based sign-in

9. Cookies

We use cookies and comparable technologies for essential operation, analytics (such as Google Analytics), and preference storage. You may limit cookies in your browser; some features may not work without them.

10. International Transfers

Your information may be stored or processed outside your home country. Where required, we rely on appropriate transfer mechanisms and contractual protections.

11. Children

VidSpring is not directed to anyone under 18. We do not knowingly collect personal information from children.

12. Policy Changes

We may update this policy periodically. Significant changes will be communicated by email or through the Service before they take effect.

13. Contact Us

Privacy questions? Reach us at [email protected].